There’s nothing quite like a big conference or trade show to gather fresh inspiration, make new connections, and plug into the shared energy of people with a common passion getting together to talk shop. Twitter can be a surprisingly powerful tool to fine-tune your event plan and make your presence even more successful. Here’s how.
1. Keep tabs on key contacts: Before you go, look up the Twitter handles of everybody you are planning to meet with and gather them into a Twitter list. Before your meeting, take a quick look at your contact’s tweet stream to get some context and look for opportunities to make a memorable impression. Is he frustrated by slow wifi? You can commiserate. Energy flagging? She’ll be delighted if you have a cappuccino waiting.
2. Tweet and retweet generously: You certainly don’t want everybody in the booth heads-down tweeting, but be sure to tweet throughout the event, always using the official event hashtag if there is one. Be generous in your approach, retweeting quality tweets even if they are coming from a competitor. Active tweeting gets you on the radar of event attendees and sets a positive, engaged tone.
3. Listen for relevant trends and hooks: Save the event hashtag stream using a client like HootSuite or TweetDeck so you can keep an eye on all the tweets about the event. When you notice someone tweeting about something that’s relevant to your offering, extend an invitation to stop by your booth for a demo. Make it personal, including your booth number and who to ask for.
4. Be on the lookout for new influencers: Even if you came with a lengthy list of key contacts and planned meetings, if you’re listening actively you’ll identify plenty of new influencers to build relationships with. Keep an ear out for bloggers, journalists, or critics who are actively tweeting about the trends or topics you are addressing, and extend a warm personal invitation to stop by for a chat.
5. Follow up: Trade show attendees meet dozens or even hundreds of people in a short stretch of time, so a follow-up tweet is a quick way to solidify your connection and make it easy to keep the conversation going. Make it warm and personal rather than generic–for example, “Stephanie, thanks for stopping by to play the new Dr. Seuss game! Hope you find some more comfortable shoes for tomorrow.” Of course Twitter shouldn’t replace other follow-ups, but it can be a powerful way to punctuate a positive meeting.
Bonus Tip: With some close coordination, some or even all of this Twitter dot-connecting can happen remotely! In some cases this setup can even be preferable, since on-site wifi speeds tend to be sluggish and schedules packed. As long as your Twitter point person can coordinate as needed with booth staff via email, phone, or text, you can drive a very effective event Twitter presence from miles or even time zones away.
What are your favorite Twitter trade show tips?